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Receptionist/Administrator: Edinburgh

As well as taking responsibility for administrative duties and general day to day activities in the reception area, the primary objective of the role is to answer a multi-line switchboard quickly and direct calls to their destination without delay.  Excellent communication skills and a friendly persona are essential, as are administrative and IT skills.

To apply for this position send your CV and covering letter to HR Dept, Space Solutions, Bishop House, 50 Carden Place, Aberdeen AB10 1UP or email to jobs@spacesolutions.info


Key Responsibilities

  • Ensure the Reception area portrays our company’s quality standard and professional image at all times as first point of call for clients by performing duties in an efficient, professional and courteous manner.
  • Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
  •  Establish and maintain effective working relationships with co-workers, managers and visitors.
  •  Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
  •  Open, date stamp and pass incoming mail for distribution.
  •  Franking all out going mail to deliver to post box, including special deliveries.
  •  Perform other routine clerical tasks as assigned and for other departments as needed e.g. typing quotes, faxes, letters, filing, photocopying, archiving etc.
  •  Preparation of the boardroom for meetings and luncheons.
  •  Keeping small kitchen area tidy, loading and unloading of dishwasher.
  •  Organising and providing refreshments/lunch for clients meetings as required.
  •  To maintain accurate log of all personnel entering and leaving the unit, including the monitoring of keys to staff.
  •  Operate a variety of standard office machines, including a PC (and various software), phone, fax, calculator, laminator and photocopy machine.

 

Required Skills/Experience

  • Proficient use of Microsoft packages.
  •  Polite and Professional telephone manner.
  •  Excellent time management and organisational skills.
  •  Ability to work well as a team and on own initiative.
  •  Excellent communication skills (verbal and written)

 

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.